The Art of Assertiveness: Developing Confidence in Communication

30 April 2025 | Face-to-Face, 8:30AM to 4:30PM | Php3,600

Training Objectives:

At the end of this training, participants are expected to:

• confidently identify and demonstrate at least three assertive communication techniques (e.g., "I" statements, setting boundaries, and expressing needs) in role-play scenarios, achieving at least 80% effectiveness in applying them based on peer and facilitator feedback;

• analyze their current communication style using a self-assessment tool and identify at least two areas where they can increase assertiveness, creating an actionable plan to implement these changes within the next 30 days; and

• apply at least three strategies to manage conflict assertively (e.g., active listening, staying calm under pressure, reframing), as demonstrated through group exercises, achieving at least 80% effectiveness as measured by group feedback.